Update your payment method and billing contacts 

Here are the steps to upgrade payment details to your Shakespeare account. 

Upgrading Payment Methods and Billing details, any user with Modify billing permissions can make changes.  

To edit an existing payment method, follow these steps: 

  • Step 1.In your Shakespeare account, click your account name in the top right corner, then select 'Billing Tab.' 



  • Step 2.Update Payment Method: You should see an option to "Upgrade Plan". Click on it. 



  • Select Plan: Click on the plan you want to upgrade to. 

  • Save Changes: After entering the new details, look for a "Save" button. Click it to save your changes. 

  • Confirmation: You should see a confirmation message indicating that you've successfully upgraded your plan.  



Step 3.Troubleshooting Credit Card Declines If your credit card is declined when making a payment, try these troubleshooting steps: 

  • Contact your bank to authorize charges from Shakespeare. 

  • Attempt to make the payment in a private browser or after clearing your browser's cache and cookies. 

  • If the issue persists, reach out to Shakespeare Support.  

How to Cancel Your Subscription and Delete Your Account 

Introduction: If you're looking to cancel your subscription and delete your Shakespeare account, follow these easy steps to guide you through the process. We'll ensure its straightforward and hassle-free. 

Step-by-Step Guide: 

  • Step 1.Log In: Begin by logging into your Shakespeare account using your username and password. 

  • Step 2.Access the Login Page: Click here to access the Shakespeare login page. 

  • Step 3.Dashboard: After successfully logging in, you'll find yourself on your account dashboard. 

  • Step 4.Account Settings: In the menu, locate and click on "Settings” and click on “billing tab”. 

  • Step 5.Cancellation: Within the Account Settings, you'll find the option to "Cancel Subscription." Click on this option. 


  • Step 6.Confirmation: You might be asked to confirm your decision for security purposes. 

  • Step 7.Follow the Prompts: Follow the on-screen prompts that will guide you through the cancellation and account deletion process. 

  • Step 8.Final Confirmation: You will likely receive a final confirmation message, warning you that your account and all associated data will be permanently deleted. If you're certain about your decision, confirm your choice. 

  • Step 9.Goodbye: Your account and subscription will be canceled, and your account will be permanently deleted. 


Conclusion: By following these steps, you can easily cancel your subscription and delete your Shakespeare account. If you have any questions or need assistance, please don't hesitate to contact our support team. 

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